1. Introduction

Welcome to Zentra Pro (“Company,” “we,” “our,” or “us”).

Zentra Pro is a virtual assistant staffing agency that connects businesses with pre-vetted remote professionals and virtual assistants. We are committed to protecting your privacy and handling your personal information responsibly.

By using our website, services, consultation forms, or communicating with us, you agree to this Privacy Policy.

2. Information We Collect

Information You Provide

When you contact us, schedule a consultation, or complete our intake forms, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Website URL
• Business information
• Job requirements
• Staffing needs
• Budget information
• Communications with our team

Information Collected Automatically

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Operating system
• Referral source
• Pages visited
• Time spent on pages
• Website usage data

Virtual Assistant & Candidate Information

If you apply to work with Zentra Pro as a virtual assistant, we may collect:

• Resume/CV
• Employment history
• Professional qualifications
• Skills assessments
• Interview records
• References
• Background verification information where permitted by law

3. How We Use Your Information

We use information to:

• Provide staffing and talent-matching services
• Schedule consultations
• Match clients with suitable virtual assistants
• Communicate regarding services
• Improve our website and offerings
• Process inquiries and support requests
• Conduct internal analytics
• Comply with legal obligations
• Prevent fraud or misuse of our services

4. Information Sharing

We do not sell personal information.

We may share information with:

Service Providers

Third-party providers that assist with:

• Website hosting
• Email communication
• CRM systems
• Scheduling software
• Analytics services
• Payment processing

Talent Matching

Information provided during consultations may be shared with prospective virtual assistants when necessary to evaluate a staffing match.

Legal Requirements

We may disclose information when required by law, court order, legal process, or governmental request.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality
• Understand visitor behavior
• Measure marketing effectiveness
• Maintain website security

You can disable cookies through your browser settings, though certain features may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Maintain business records
• Meet legal obligations
• Resolve disputes
• Enforce agreements

7. Data Security

We implement commercially reasonable safeguards designed to protect information from:

• Unauthorized access
• Disclosure
• Loss
• Alteration
• Misuse

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. International Data Transfers

Because Zentra Pro works with global clients and Philippines-based virtual assistants, your information may be processed or accessed in multiple countries.

By using our services, you consent to such transfers where legally permitted.

9. Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to certain uses
• Withdraw consent

Requests may be submitted using the contact information below.

10. International Privacy Rights

If you reside in the European Economic Area (EEA), United Kingdom, or other jurisdictions with applicable privacy laws, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Request data portability

Requests may be submitted to hello@zentra-pro.com.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Children’s Privacy

Our services are intended for businesses and adults.

We do not knowingly collect information from individuals under 18 years of age.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page.

14. Contact Information

Zentra Pro

Email: hello@zentra-pro.com

Website: https://www.zentra-pro.com